Returns & Exchanges

At NutsandBolts, we stand behind the quality of our hardware and tools, offering a hassle-free 30-day return window for all unused items in their original packaging. We aim to ensure you have the exact parts you need for your project, providing full refunds or exchanges to keep your work moving forward.

1

Initiate Your Request

Log into your account portal or use our guest lookup tool to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Securely place the unused items in their original box, ensuring all components and manuals are included to prevent damage during transit.

3

Label and Ship

Print your prepaid shipping label from our portal, affix it to the exterior of the package, and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned hardware, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing